Amy Consulting – Our client, an Islamic Lifestyle Brand, is recruiting suitable candidates to fill the position below:
Job Title: Part-Time Customer Service Assistant
Location: Lekki, Lagos
Employment Type: Part-time (Thursday, Friday & Saturday)
Job Summary
- The Customer Service Assistant will be responsible for providing support to the team with day-to-day operations and customer service.
Key Responsibilities
- Attending to customer queries and questions in a timely and professional manner across Instagram and WhatsApp.
- Attending to walk-in customers in a professional and courteous manner.
- Ensuring that the store is tidy at all times and products are clean.
- Preparing and fulfilling customer orders accurately and giving full disclosure on delivery timelines.
- Following up with customers to ensure goods have been received in good condition.
- Liaising with delivery agents to ensure goods are delivered in a timely manner.
- Providing quotations and checking product availability.
- Handling payment transactions and confirming said transactions before fulfilling orders.
- Adhering to a company’s policies and procedures at all times when assisting customers.
Requirements
- Excellent verbal and written communication.
- Attention to detail and initiative.
- Good customer service skills coupled with an ability to handle difficult customers.
- Ability to work long hours and under pressure.
- Flexibility.
- Organizational skills.
- Excellent computer skills.
Salary
N65,000 – N70,000 Monthly.
Application Closing Date
8th July, 2025.
How to Apply
Interested and qualified candidates should send their CV to: recruitment@amyconsulting.com.ng using the Job Title as the subject of the mail.
