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Case Manager at CCFN – Catholic Caritas Foundation of Nigeria

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Catholic Caritas Foundation of Nigeria (CCFN) was established in September 2010 by the Catholic Bishops Conference of Nigeria (CBCN), with a national mandate as a specialized development agency responsible for overall coordination of development programs for the Catholic Church a role it plays within Church and Society Department of the Catholic Secretariat of Nigeria (CSN). CCFN is registered with Corporate Affairs Commission (CAC) and can enter into contracts and agreements as a juridic or corporate entity, this is to facilitate development intervention and relations with funding partners in order to achieve greater professionalism. However it remains to all intents and purposes an agency of the Catholic Secretariat of Nigeria, working broadly as part of the Church and Society department of the CBCN but not limited to it. The Catholic Church in Nigeria has a total of 54 dioceses grouped into 9 provinces, serving an estimated Catholic population of about 30 million. CCFN serves as the umbrella organization supporting these regional institutions to implement programs based on local needs. CCFN works in the following core thematic areas: Health and HIV/AIDS, Good Governance, Education, Emergency Response, Peace building, Environment and Gender as cross-cutting area. As part of the universal mission of the Church, CCFN works with local and international faith based and secular organizations on the basis of rights and need, not creed, race or nationality.

  • Experience 1 – 2 years
  • Location Abia

Job Summary:

  • Under the direct supervision of the ART Nurse, S/he supports the CBO Nurse to coordinate the care of individuals living with HIV/AIDS through the provision of a range of client-centered services to identify, link clients with health care, psychosocial, substance abuse, and other community services.
  • S/he coordinates and follows up with the client regarding medical treatment to ensure timely delivery of services, coordinated and continuity of care. Work with the facility ART Health care team to establish and strengthen adherence, retention and viral suppression structures at the community levels for improved quality of patient care.
  • Support surveillance-related activities, and collaborate with the facility treatment teams to decentralize care and support services in the communities.

Key Areas of Accountability:
Provide effective support in the following regards:

  • Works closely with the team in providing clients with HIV/AIDS or at risk for HIV/AIDS, education, resource referrals, follow-up, home visits and support.
  • Provide individual casework, case management for clients identified by the CBO to include assessment, development of individual care plan, coordination of services and monitoring.
  • Participate in development of case management program and implementation of new processes/workflows.
  • Provide case management services to own panel of clients.
  • Provides support and is familiar with clinic procedures such as scheduling of appointments, adherence interventions, retention services, viral load sample collection and a variety of services aimed at supporting the client to achieve the UNAIDS 95,95,95 goal.
  • Working closely with the care team, organize all necessary outreach and health education events, including assisting with planning and hosting of events.
  • Provide regular data entry and maintenance of electronic medical records, and other health databases
  • Attends all necessary continuing education/training as needed.
  • Maintains awareness of community resources and is informed of issues affecting the community served.
  • Creates and maintains positive relationships on behalf of the ACCESS project with community agencies, community members, and its leaders.
  • Keeps track of all individual patient and community contracts.
  • Submits monthly report of patients served and community contacts to Program Manager.
  • Completes all necessary paperwork using prescribed GON and CCFN documentation tools.
  • Attend mandatory monthly review meetings and send periodic reports
  • Participate in CCFN/ACCESS project mandatory trainings.
  • Assist in other related duties as assigned by the Program Manager.

Reporting & Supervision:

  • The position reports to the CBO ART Nurse, the CBO Program Manager with a dotted line reporting relationship to the CCFN ACCESS project Prevention Backstop with oversite function for CBO.

Qualifications, Skills & Experience:

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  • Minimum of Tertiary Education / OND certificate in a relevant Social Science, Public Health or a related field.
  • 1-2 years of experience in HIV case management.
  • Requisite training in HIV/AIDS Care and management.
  • Possesses strategic and analytical skills with ability to solve problems and make decisions.
  • Capable of managing multiple tasks and priorities and can work effectively under pressure.
  • Will be required to have regular interaction with a broad base of stakeholders including facility staff and management, community, patients, donors and other implementing partners.
  • Good organizational, verbal and written communication skills.
  • Must have basic to intermediate computer software skills with emphasis on use of MS Word, Access, Excel and Power point.

Method of Application:

Interested and qualified candidates should submit a Letter of Application with a recently updated CV as a single PDF file format (as an attachment), and send to: zinnokaccessproject@gmail.com using the Job Title and applicant’s name as the subject of the email. E.g. “Usman OBI- ART NURSE or Johnson Bunmi- Programme Officer.

Note: Only shortlisted candidates will be contacted.

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