Overall Responsibility:
The Clinical Quality and Training Advisor is a member of the Clinical Services Directorate and is responsible for coordinating and ensuring high-quality training and clinical standards among MSI service delivery channels in line with the global Marie Stopes International (MSI) mantra of One World One Standard. This includes the coordination of and provision of high-quality training in MSI core FP and PAC services across all channels. The post will be based in Kano with regular travel to other states within the region. The duties and responsibilities presented below may change at management discretion.
Core Responsibilities
Team Coordination and Field-Level Accountability
- Directly lead ensures leadership and accountability of all clinical quality activities in the region.
- Manages regional Incidents management process and databases, analyses same on monthly basis, and recommends country program strategies to ensure compliance from a competent service delivery workforce.
- Support the activities of Regional Quality Advisors and collaborate effectively with field teams in ensuring proactive management of clinical quality and training deliverables including stakeholders’ management in line with expectations with MSI Nigeria Reproductive Choices.
- Coordinates annual cost-centre/state level, SCTO/CTO driven mock quality assurance (different from country program iQTA) to deepen accountability and ownership of the quality of care by the state team.
- Coordinate a second-level quality of care validation by RQAs and CQTAs
- Collaborates with regional support teams (RM&E and Programs/operations) to strengthen MSI Nigeria Reproductive Choices data triangulation, consent, and documentation practices.
Provision of Quality Clinical training
- Coordinate delivery of clinical training to ensure that the quality of training conforms to the Marie Stopes International Medical Development Team training standards and that of the Federal Ministry of Health
- Coordinate all activities of Regional Quality Advisors within their region and provide appropriate and relevant support to ensure all clinical training are quality quality-assured and meets the desired objectives.
- Follow up on all challenges/ complaints emanating from any clinical training sessions and ensure they are addressed professionally where necessary.
- While on monitoring visits, identify appropriate training needs for providers through a database and arrange for appropriate training.
- Providing Continuous Quality Assurance Improvement
- Provide guidance to the region’s RQA/Clinical Training Officers on MSI Nigeria Reproductive Choices’ quality assurance processes.
- Investigate clinical incidents using the Incident Reporting Template and submit the report.
- Review eQTA action plans as populated by RQAs and CQTAs before final despatch to DCs and LSO
- Tracking QTA action plan implementation ensures they are delivered within the agreed TOR.
- Partnership and Advocacy Responsibilities
- Participate and represent MSI Nigeria Reproductive Choices in external stakeholders’ meetings and media communications.
- Nurture collaborative professional networks with the government health departments (at Federal, State and Local Councils), the private sector, organisations and individuals.
- Represent MSN at forums, meetings, and conferences with health authorities, technical workgroups or other bodies aiming to further access to health services.
- Clinical Responsibilities
- Participate actively in relevant workshops and conferences and contribute to the review of clinical standards and protocols for the benefit of MSION and its affiliates.
- Remain clinically active in MSION core services and support the centres to provide clinical services as and when the need arises.
- Willingness to travel at least 70% of the time to often challenging terrains.
- Required Qualifications & Experience:
- Bachelor’s degree in medicine, Nursing and or Midwifery
- Master’s degree in public health or international health an advantage
- Evidence of good standing with a recognized clinical-related professional body.
- Evidence of basic managerial qualification
- Experience & Skills
- At least 5 years post-graduation experience
- Experience of working in Sexual and Reproductive Health
- Experience in implementing quality assurance/quality improvement projects.
- Excellent project management and coordination skills
- Outstanding written and verbal communication skills.
- Work experience with a non-governmental organization.
- Articulate and analytical with attention to detail
- Must have the requisite experience to work with minimum supervision
- Note: There are no relocation allowances available for this position.
- Interested persons may send a comprehensive resume with a brief cover letter as ONE MS Word document or PDF to msngrecruitment@msichoices.org.ng no later than December 13, 2024. If you wish to be considered for the post, please specify the Position and Location in the subject line if you want your application to be considered. Note that if the underline instructions are not followed application will not be considered.
- Kindly note that this role is open until filled and we will be conducting Interviews on a rolling basis even while advertisement is still active.
- MSI Nigeria Reproductive Choices provides equal opportunity in employment and prohibits discrimination in employment on the basis of race, sex, colour, religion, sexual orientation, age, marital status, or disability.
