Premium Human Resource Solution – Our client, a Top Asset Management firm, is recruiting to fill the position below:
Job Title: Contact Centre Agent
Location: Victoria Island, Lagos
Employment Type: Contract (3 months renewable)
Job Description
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Open Account for prospective customers
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Meet personal/team qualitative and quantitative targets.
Job Requirements
- BSc / HND in related fields
- 2 – 3 years’ experience.
- Must be able to speak and communicate effectively.
Salary
N120,000 – N150,000 Monthly.
Application Closing Date
3rd October, 2024.
How to Apply
CLICK HERE TO APPLY
