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Control Room Officer at Shepherdhill Security Limited

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Shepherdhill Security Limited is an international security company providing comprehensive and tailored protection and logistics services for clients across all sectors. We are a subsidiary of Shepherdhill Group; servicing the security and protection needs of businesses and individuals.

We are recruiting to fill the position below:

Job Title: Control Room Officer

Location: Lagos
Employment Type: Full-time

Roles And Responsibilities:

  • Perform Control Room daily operations with high integrity and efficiency.
  • Daily sitrep update from all locations within and pan-nigeria.
  • Collate and maintain updated location register, shift pattern and duty roster
  • Collate and maintain updated daily incidence / escalation register
  • Monitor CCTV during the shift and report any unusual activity to Security Manager
  • Respond promptly to the radio checks, made by the staff and keep accurate records of all communication.
  • Keep record of staff members, going on patrol visits & keep a record of any incidents.
  • Monitor Vehicle and Staff movements via CCTV and report any alarm activation to the Duty Security officer and Superiors.
  • Inform Security Manager of any Security related incident. Instigate telephone Tree where directed to do so.
  • Monitor the security situation and map review detail with advise on the road status.
  • Manage the main switchboard, answer all the calls courteously and direct them to the right department promptly and courteously.
  • Prepare and manage extension lists and other duty officers’ lists on weekly basis.
  • Manage Store and inventories record management.
  • Collect and enter Operatives details in respective database and update multiple databases used in daily operations of Control Room.
  • Make arrangements for staff clearance, coordinating with Security Supervisor/Police and keep the Security Duty officer informed.
  • Receive and distribute all the incoming mail from post room and maintain the mail logbooks. Sort out unmarked mail to the relevant sections/individuals.

Requirements:

  • Bachelor’s Degree & HND in Sociology, Business Admin. Psychology or related field
  • Minimum of 3 years post NYSC
  • Strong analytical and problem-solving abilities
  • Excellent written and verbal communication along with good interpersonal skills is a must.
  • Ability to use the Microsoft Office Package especially MSWord, MS Outlook and MS Excel
  • Ability to work long straight hours

Application Closing Date:
20th January, 2024.

Method of Application:
Interested and qualified candidates should send their CV to: hr@shepherdhillsecurity-ng.com using the Job Title as the subject of the email.

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