Home » Control Room Officer at Shepherdhill Security Limited

Control Room Officer at Shepherdhill Security Limited


Shepherdhill Security Limited is an international security company providing comprehensive and tailored protection and logistics services for clients across all sectors. We are a subsidiary of Shepherdhill Group; servicing the security and protection needs of businesses and individuals.

We are recruiting to fill the position below:

Job Title: Control Room Officer

Location: Lagos
Employment Type: Full-time

Roles And Responsibilities:

  • Perform Control Room daily operations with high integrity and efficiency.
  • Daily sitrep update from all locations within and pan-nigeria.
  • Collate and maintain updated location register, shift pattern and duty roster
  • Collate and maintain updated daily incidence / escalation register
  • Monitor CCTV during the shift and report any unusual activity to Security Manager
  • Respond promptly to the radio checks, made by the staff and keep accurate records of all communication.
  • Keep record of staff members, going on patrol visits & keep a record of any incidents.
  • Monitor Vehicle and Staff movements via CCTV and report any alarm activation to the Duty Security officer and Superiors.
  • Inform Security Manager of any Security related incident. Instigate telephone Tree where directed to do so.
  • Monitor the security situation and map review detail with advise on the road status.
  • Manage the main switchboard, answer all the calls courteously and direct them to the right department promptly and courteously.
  • Prepare and manage extension lists and other duty officers’ lists on weekly basis.
  • Manage Store and inventories record management.
  • Collect and enter Operatives details in respective database and update multiple databases used in daily operations of Control Room.
  • Make arrangements for staff clearance, coordinating with Security Supervisor/Police and keep the Security Duty officer informed.
  • Receive and distribute all the incoming mail from post room and maintain the mail logbooks. Sort out unmarked mail to the relevant sections/individuals.


  • Bachelor’s Degree & HND in Sociology, Business Admin. Psychology or related field
  • Minimum of 3 years post NYSC
  • Strong analytical and problem-solving abilities
  • Excellent written and verbal communication along with good interpersonal skills is a must.
  • Ability to use the Microsoft Office Package especially MSWord, MS Outlook and MS Excel
  • Ability to work long straight hours

Application Closing Date:
20th January, 2024.

Method of Application:
Interested and qualified candidates should send their CV to: hr@shepherdhillsecurity-ng.com using the Job Title as the subject of the email.

Share this job with a friend