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Customer Care Representative at Stanbic IBTC

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Stanbic IBTC Holdings PLC is a full service financial services group with a clear focus on three main business pillars – Corporate and Investment Banking, Personal and Business Banking and Wealth Management. Stanbic IBTC Bank legally became part of Standard Bank Group 24th August 2007.

Location: Minna

Job Description

To provide a branch reception function by identifying the customer’s needs, recording, monitoring and allocating the customer to the appropriate area for assistance whilst maintaining a high level of integrity and ethical standards.

Qualifications

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  • Minimum of First Degre

Behavioral Competencies:

  • Checking Details
  • Interacting with People
  • Resolving Conflict
  • Completing Tasks
  • Thinking Positively

Technical Competencies:

  • Banking Process & Procedures
  • Client Servicing
  • Customer Reception and Channelling
  • Product Knowledge (Consumer Banking)

Method of Application

CLICK HERE TO APPLY

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