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Customer Service Representative at R & R Recruitment Services

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R&R Recruitment Services, a recruitment agency, training, consulting & human resources management company, is currently recruiting suitable candidates to fill the position below:

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Job Title: Customer Service Representative

Location: Lagos
Employment Type: Full-time

Job Responsibilities

  • Manage large amounts of incoming phone calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Must have worked as a Customer service Representative in a logistics Company
  • MALE preferably.
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Salary
N65,000 – N70,000 / month.

Application Closing Date
26th April, 2024.

Method of Application
Interested and qualified candidates should send their CV to: r2recruitmentservices@gmail.com using the job title as the subject of the mail

Note: For inquiries, send a WhatsApp message to: 09035411252.

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