Property MetroFinders is registered with the Corporate Affairs Commission as a Real Estate Property Consulting, Marketing and Management company with a focus on getting clients results. Our goal is to be the most known corporate brand with a superior experience and value proposition to win the Market.
We are recruiting to fill the position below:
Job Title: Customer Service Representative (Male)
Location:Â Yaba
Employment Type: Full-time
Job Description
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support
About The Role
- We require only Male applicants for this position to join our already working female Customer Service Representatives.
- You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.
- Understanding your job role is vital to our overall success and therefore we will be providing hands-on job training so you can help our customers get the desired results
- We will also be offering career growth which supports you all the way up the ladder in your professional life through thorough training as well as providing attractive incentives and a good working environment. This position is ONLY for smart thinkers, proactive individuals as well as those who need little or no supervision to get the job done
Requirements
- Male Applicant required ONLY at this time
- BSc, HND, OND, NCE and other qualifications with working experience, fast learning and proactive ready-to-work attitude and ability.
- Ability to work as part of a team
- Self-motivated, delivers quality work and is proactive
- Result-driven as this is a high-performance, output environment
- Ability to self-manage and self-motivate- must be a self-starter
- Knowledge and experience in Social Media/Digital Marketing is an added advantage
- Min. Years of Experience: 1 – 5 years
- A dynamic and enthusiastic person with good written and verbal communication skills
- Persuasion and Influencing skills, strong negotiating skills
- Good work organization, time management skills and ability to work under pressure
- Ability to work quickly, methodically and accurately
- Sound interpersonal skills
- Should be a resident of Lagos state, otherwise, it would be automatically be rejected
- Maximum Age limit of 30 years
Application Closing Date
21st September, 2024.
How to Apply
Interested and qualified candidates should send their CV to: male@ayaradelivery.com using the job title as the subject of the mail.
Note: Lagos-based applicants only.
