Home » Customer Success Support Manager At Talenture Group
Corporate

Customer Success Support Manager At Talenture Group

--ADVERTISEMENT--

Job Description

Customer Success/Account Manager Lagos, Nigeria We specialize in key drivers on the Nigerian Economy, delivering innovative solutions to clients. With a focus on expanding our dynamic sales team, we aim to drive growth within the commercial banking sector as a leading provider of cutting-edge outsourcing services.
Location: Lagos

Job overview

A Customer Success Manager is responsible for developing and managing client relationships that promote retention and loyalty. You will work closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction. Customer success provides support to clients with the goal to keep them satisfied with the business’s service.

Requirements Key responsibilities include;

  • Develop and manage clients portfolios.
  • Sustain business growth and profitability by maximizing value.
  • Improve client onboarding processes.
  • Mediate between clients and the organization.
  • Handle and resolve requests and complaints.
  • Minimize client churn.
  • Searching for and identifying job leads to pass to the relevant consultant and strive to identify client opportunities Using networking techniques to attract business from client companies Developing a good understanding of client companies, their industry, what they do, their work culture and environment.
  • Negotiating pay and salary rates and finalizing arrangements with client Benefits. We believe in rewarding our workforce fairly and competitively.
We offer a competitive base salary and commission structure, along with ongoing training and professional development opportunities. Additionally, you’ll be part of a collaborative and innovative work environment where your contributions are valued and recognized.
Salary: N400,000 Per Month

Method of Application

Share this job with a friend
--ADVERTISEMENT--

Advertisement

--ADVERTISEMENT--