RIF Futures is a tech company that help business owners both locally and internationally to achieve their business goals
We are recruiting to fill the position below:
Job Title: Customer Support Officer
Location: Abeokuta, Ogun
Employment Type: Full-time
Responsibilities
- Make Calls and respond to Customer inquiries via phone, emails and chat in a professional as timely Manner.
- Follow up with leads and inquiries to nurture relationships and convert potential clients into active clients.
- Ensure clients and customers receive excellent service at ALL times and assist Customers with Payment process.
- Ensure Customer Retention is very crucial
- Ensure that customer issues are handled in a timely manner
- Ensure customer satisfaction and provide professional customer support.
- Review customer feedback and complaints to identify areas for improvement and opportunities for growth.
Qualifications
- Minimum Qualifications: ND / HND in any related Field
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Requirements:
- Minimum of 2 years of proven work experience.
- Strong communication skills;
- Minimum of 1years in Sales and Marketing
- Excellent interpersonal and people skills
- Ability to work independently and as part of a team in a fast-paced environment
Application Closing Date
2nd February, 2024.
How to Apply
Interested and qualified candidates should send their CV and Cover letter to: riffutureshr@gmail.com using the Job Title as the subject of the email.
