Talents and Skills Africa Consulting – Our client in the fast-paced FMCG (Fast-Moving Consumer Goods) sector is recruiting a skilled and proactive candidate to join their team in the capacity below:
Job Title: Information Technology (I.T) Personnel
Location: Gbagada, Lagos
Employment Type: Full-time
Reports To: IT Manager / Head of IT
Job Summary
- The IT Personnel will be responsible for maintaining IT infrastructure, providing technical support, and ensuring the smooth operation of our technology systems to support business functions and operations.
- This role demands a detail-oriented individual with a strong understanding of FMCG industry requirements.
Key Responsibilities
Technical Support:
- Provide technical support to end-users across various departments, including sales, marketing, production, and logistics.
- Respond to and resolve IT support tickets promptly, ensuring minimal disruption to business operations.
- Assist with the installation, configuration, and maintenance of computer systems, peripherals, and software applications.
Network and System Management:
- Monitor and maintain network infrastructure, including LAN/WAN, routers, switches, and firewalls.
- Ensure network security by implementing and managing security protocols and measures specific to FMCG industry requirements.
- Troubleshoot network connectivity issues and perform regular network performance checks to support efficient supply chain operations.
System Administration:
- Manage user accounts, permissions, and access rights in various systems, ensuring data security and compliance.
- Perform regular system updates, patches, and backups to protect critical business data.
- Monitor system performance and ensure optimal functioning of servers and workstations, supporting business-critical applications.
Hardware and Software Management:
- Install, configure, and maintain software applications and updates, ensuring compatibility with FMCG systems.
- Manage IT hardware inventory, including procurement, setup, and disposal of equipment, supporting warehouse and distribution centers.
- Coordinate with vendors for hardware and software purchases and support, ensuring timely availability of IT resources.
IT Projects:
- Assist in the planning, implementation, and management of IT projects that enhance business operations and productivity.
- Collaborate with other departments to identify and address their IT needs, supporting initiatives like sales automation and inventory management.
- Document and maintain IT procedures, policies, and manuals tailored to the FMCG industry.
Security and Compliance:
- Ensure compliance with company policies, industry standards, and regulatory requirements.
- Conduct regular security audits and vulnerability assessments to protect sensitive business and customer data.
- Educate and train staff on IT best practices and security awareness specific to FMCG operations.
Qualifications
Education:
- Bachelor’s Degree in Computer Science, Information Technology, or a related field (or equivalent experience).
Experience:
- Proven experience in IT support, network management, and system administration, preferably in the FMCG sector.
- Familiarity with various operating systems (Windows, Linux, macOS) and IT infrastructure.
Skills:
- Strong troubleshooting and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Knowledge of cybersecurity principles and practices.
- Proficiency in using IT management and monitoring tools.
Preferred Qualifications:
- Relevant certifications such as CompTIA A+, Network+, Security+, CCNA, or equivalent.
- Experience with ERP systems commonly used in FMCG (e.g., SAP, Oracle).
- Understanding of ITIL framework and IT service management.
- Knowledge of supply chain management and logistics IT solutions.
Working Conditions:
- Full-time position.
- May require occasional evening or weekend work for maintenance and support.
- On-call support may be required.
Physical Requirements:
- Ability to lift and move IT equipment as needed.
Salary
N250,000 – N350,000 Monthly.
Application Closing Date
15th August, 2024.
Method of Application
Interested and qualified candidates should send their CV to: info@talentsandskills.net using the Job Title as the subject of the mail.
