Personal Trust is a Microfinance Bank in Lagos and a subsidiary of First Ally Capital Limited (FACL). Formerly known as Personal Trust Savings and Loans, the Bank was registered in 1993 and operated as a Mortgage Bank until its conversion to a Microfinance Bank in 2014. Personal Trust has a branch network at strategic locations in Lagos State and provides banking services to individuals, micro, Small and medium enterprises (MSME).
We are recruiting to fill the position below:
Job Title: Loan Monitoring Officer
Location: Lagos Mainland, Lagos
Employment Type: Full-time
Job Summary:
- The Loan Monitoring Officer is responsible for the credit monitoring functions.
- The job holder monitors the portfolio and identifies accounts due for collection with a view to ensuring timely repayment.
Job Responsibilities:
- Monitors the credit portfolio and evaluates the risk of potential default while recommending recovery solutions
- Provides daily, weekly, and monthly collection and payment schedules to customers and the marketing team while ensuring prompt and timely repayments as per schedule
- Identify and escalate repayment irregularities for further management action
- Preparation of monthly portfolio report for Management decision
- Preparation of weekly portfolio reports for credit review meetings
- Compute weekly branch-wide PAR report, including product, individual and branch-wide PAR analysis
- Evaluate product performance through collection and data analysis
- Provide weekly report on turnover on loan accounts
- Maintain an effective trigger reporting system for credit impairments and propose corrective actions.
- Provides support to the legal, recovery, marketing and compliance department on non-performing loans
- Call, visit, and send periodic reminders to loan customers on scheduled repayments.
- Conduct post-disbursement spot checks on customers to confirm loan performance and utilization.
- Monitoring defaulters’ repayments to stop recurrent non-compliance
- Maintain PAR level in compliance with CBN regulations
- Follow up with account officers to reconcile payments received and real-time transaction postings
- Presentation of repayment cheque
- Responsible for achieving monthly PAR target
- Negotiate payment plans with defaulters
Job Requirements:
- HND / B.Sc in any field
- Evidence of completion or exemption from NYSC
- A minimum of 2 years banking experience in a credit monitoring or analysis role
- Knowledge of banking operations, credit risk management, fraud management, Loan Recovery / Debt Management.
Qualifications / Skills:
- Strong leadership and people management skills
- Excellent interpersonal and communication skills
- Excellent negotiation and persuasive skills
- Administrative and managerial skills
- Excellent verbal and written communication skills
- Proficient in the use of MS Office Suite
- Excellent negotiation and persuasive skills
- Ability to multi task and handle pressure.
Application Closing Date:
19th January, 2024.
Method of Application:
Interested and qualified candidates should send their CV to: recruitment@personaltrustmfb.com using “Loan Monitoring Officer” as the subject of the email.
