Job Description
Our client is seeking an innovative, creative, and tech-savvy Program Assistant to join the team and support the Director. As a Program Assistant, you will play a critical role in managing our client and tutor databases, communicating effectively with stakeholders, and ensuring a seamless client experience. This remote position requires availability to work with the Mountain Time Zone and a proactive approach to problem-solving and program management.
Key Responsibilities:
- Respond to inquiries via phone, text, or email correspondence in a timely and professional manner.
- Manage and update client and tutor databases, ensuring information accuracy and organization.
- Create and distribute weekly newsletters, highlighting updates, programs, and resources.
- Participate in interviews and assist with client retention programs to enhance engagement and satisfaction.
- Support the Director in planning and executing various program initiatives and events.
Requirements
- Minimum of 2 years of experience in program coordination, client management, a related field, or as an executive assistant.
- Innovative, creative, and tech-savvy, with excellent verbal and written communication skills.
- Intermediate skills in Word, Excel, PowerPoint, Canva, database management systems, customer relationship management systems.
- Access to constant electricity and a reliable internet connection.
- Must have a personal laptop or desktop to perform tasks efficiently.
- Ability to work remotely and adapt to the Mountain Time Zone (MT) schedule.
- Strong organizational skills and attention to detail.
Benefits
Salary and Benefits:
- Base Pay: ₦200,000 – ₦250,000 monthly
- Additional Benefits:
- Health insurance
- Base pay + performance bonus
- Access to a learning and development program
