Retail Supervisor at BBOXX Limited

BBOXX is generating impact by improving customers’ quality of life through provision of affordable, clean and reliable energy solutions. Today, we offer pay-as-you-go solar power. Our aim is to expand rapidly to provide other modern utility services, such as cooking, internet access and water. We are constantly searching and realising innovative solutions to provide the best value services to our customers.

At the heart of BBOXX is our pioneering management platform, called BBOXX Pulse, which continuously collects data and insights, enabling us to provide our services to previously unreachable populations. BBOXX has installed more than 150,000 solar home systems, with a strong presence in Rwanda, Kenya, the Democratic Republic of Congo and Togo. BBOXX have over 600 employees across 9 global offices Rwanda, Kenya, the Democratic Republic of Congo and Togo, with its head office in the UK and its manufacturing operations based in China.

We are recruiting to fill the position below:

Job Title: Retail Supervisor

Location: Ore, Ondo
Employment Type: Full-time
Reports to: Retail Area Manager

Profile

• You live to meet targets: You love challenges, you are driven to reach target. Failure is never an option. You have shown in the past an ability to meet targets independently as a leader.
• You love selling: You have a passion in convincing people. You love getting others to trust you and follow your advice. You have some experience in selling effectively.
• You deliver and expect the best: At BBOXX, we all want to deliver extraordinary work in order to bring the solar revolution.
• We also expect others to do the same. You should have stories when you over delivered in your career.
• Leading a team is a second nature: You might not have had a lot of professional experience yet leading a team. But you feel you have led projects or managed conflicts effectively in the past, tell us about it.
• You are committed to amazing customer experience: Going the extra mile for the customer is natural for you.

Responsibilities

• Create and maintain an incredible sales team
• Meet the sales objectives through careful planning and motivating your team
• Meet the technician target through a laser focus on efficiency
• Meet the operational standard we expect at the shop–ADVERTISEMENT–
  
  

Tasks

• Responsible for new customer acquisition across a defined area
• Hiring agents who are very effective sellers and good representative of BBOXX
• Training agents to offer an incomparable customer service
• Managing the schedule of agents and motivating them to reach new heights
• Supporting and coaching agents in the field when needed (e.g. group presentation)
• Monitoring their performance against objectives and take necessary actions
• Organizing the agent network geographically
• Responsible for technicians performance
• Managing the schedule of technicians and motivating them to reach new heights
• Monitoring their performance against objectives and take necessary actions
• Responsible to implement marketing strategy in coordination with Retail Area Manager
• Request for any marketing activities
• Responsible for the operations at the shop
• Supervise the shop manager in its activities
• Report to the retail area manager about the shop results

Person Specification

• Have a University Diploma with 2 years working experience
• Have prior experience in sales management, we are not looking for the “striker” of a football team but for the head coach
• Be willing to live in rural areas, the role is set in rural areas, you will be located at a shop which are in secondary towns
• Be proficient with the Microsoft Office Suite.

Perks

• A relentless commitment to training our staff and the opportunity to move up in the organization
• Working with the best people in the sector
• Making an impact for millions in the dark and being part of the solar revolution
• Compensation:
• Base compensation and performance bonus based on results

Application Closing Date