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Sales & Marketing Manager at Marriott International

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Marriott International is a leading global Lodging company based in Bethesda, Maryland, USA, with more than 4,100 properties in 79 countries and reported revenues of nearly $14 billion in fiscal year 2014. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott.

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Marriott has more than 361,000 people working worldwide at managed or franchised properties and corporate offices. Marriott has been consistently recognized as a top employer and for its superior business ethics. The company also manages the award-winning guest loyalty program, Marriott Rewardsยฎ and The Ritz-Carlton Rewardsยฎ program, which together surpass 49M members.

We are recruiting to fill the position below:

 

Job Title:ย Sales & Marketing Manager

Job ID: 24212964
Location:ย Ikot Ekpene, Akwa Ibom
Position Type: Full Time
Career area: Sales & Marketing

Job Summary

  • The position is accountable for proactively soliciting and handling sales opportunities.
  • Ensures business is turned over properly and in a timely fashion for proper service delivery.
  • Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives.
  • Achieves personal sales goals.

Core Work Activities
Building Successful Relationships that Generate Sales Opportunities:

  • Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
  • Manages and develops relationships with key internal and external stakeholders.
  • Provides accurate, complete and effective turnover to Event Management.
  • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
  • Develops relationships within community to strengthen and expand customer base for sales opportunities.
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Managing Sales Activities:

  • Participates in sales calls with members of sales team to acquire new business and/or close on business.
  • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue:

  • Identifies new business to achieve personal and location revenue goals.
  • Understands the overall market – competitorsโ€™ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
  • Closes the best opportunities for the location based on market conditions and location needs.
  • Gains understanding of the locationโ€™s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.

Providing Exceptional Customer Service:

  • Supports the companyโ€™s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
  • Provides excellent customer service consistent with the daily service basics of the company.
  • Sets a positive example for guest relations.
  • Interacts with guests to obtain feedback on product quality and service levels.
  • Services our customers in order to grow share of the account.
  • Executes and supports the companyโ€™s customer service standards.

Candidates Profile
Educational and Experience:

  • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.

OR

  • 4-year bachelor’s degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.
  • Local Only

Salary
Competitive salary and benefits package.

 

How to Apply
Interested and qualified candidates should:
Click here to apply

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